Our Story

Monique

Founder

Hi, I’m Monique, the proud owner of Coffs Coast Accommodation. Alongside my incredible team, we take care of over 80 properties, offering a variety of holiday homes designed with quality and attention to detail. Building strong relationships with our owners, staff, and guests is at the heart of what we do.

My main goal? Securing fantastic returns for our owners and ensuring our guests have unforgettable stays. We’re thrilled to share that we recently won the Best Accommodation Provider on the Coffs Coast for the second time and have received over 85 Google five-star reviews. We take a lot of pride in our reputation and are fully dedicated to providing exceptional service. Curious to learn more about us? Come meet my team and see for yourself. Thank you for considering us!

Bianca

Operations Manager

Meet Bianca, our Operations Rockstar! With over five years of experience in real estate and a true passion for property, Bianca plays a vital role in ensuring that our holiday homes are always in top condition and ready for our guests to enjoy.

As the manager of our cleaning partners, Bianca is responsible for overseeing the presentation of our properties to ensure that they meet our high standards. Her attention to detail and commitment to quality means that our guests can always expect a spotlessly clean and well-maintained holiday home.

Bianca’s charismatic personality and “can-do” attitude make her a joy to work with, and her positive energy is felt throughout our office. She truly is the backbone of our business, and we couldn’t do what we do without her.

When she’s not in the office, Bianca can be found checking on our holiday homes to ensure that they meet our standard of approval. Her dedication to ensuring that our guests have the best possible experience is truly exceptional.

So if you’re looking for a holiday home that’s clean, well-maintained, and ready for your arrival, you can thank Bianca for making it all happen!

Melissa

Experience Specialist

Meet Melissa, our Head of Experience and first impressions expert! With a natural talent for creating beautiful spaces and a passion for delivering personalised experiences, Melissa is the creative force behind two of our complementary businesses that elevate our guest experience.

As the founder of Holiday Home Stylist, Melissa has an eye for design and a flair for turning our holiday homes into stunning, comfortable, and welcoming spaces that are ready for our guests to relax and make the most of their stay. Her attention to detail and expertise in creating beautiful interiors means that our guests can always expect a stylish and comfortable home-away-from-home.

But that’s not all – Melissa is also behind our Concierge service, Coffs Coast Concierge, working with a range of businesses to create personalized itineraries for our guests. Whether it’s arranging luxury airport transfers, filling your fridge with your favorite foods prior to arrival, or organizing in-house dining experiences, Melissa has a knack for creating truly unforgettable experiences.

So if you’re looking for a truly personalized and unforgettable holiday experience, be sure to speak to Melissa – she’s the perfect person to help you create memories that will last a lifetime.

Lisa

Pricing Specialist

Meet Lisa, our Pricing Specialist and resident travel enthusiast! With a keen understanding of the ever-changing travel industry, Lisa is responsible for ensuring that our holiday homes are competitively priced and provide excellent value for both guests and owners.

Her passion for travel and expertise in the market mean that Lisa is always up-to-date on the latest trends and pricing strategies, and she works tirelessly to ensure that our rates are in line with market forces.

But Lisa’s role isn’t just about numbers and spreadsheets – she’s also a ball of energy in our office! Her warm personality and infectious enthusiasm make her a joy to work with, and she’s always ready to offer a friendly greeting to anyone who calls.

Lisa’s knowledge of our holiday homes is second-to-none, and she’s a master at matching guests with the perfect accommodation to suit their needs. Her ability to understand what guests are looking for and recommend the best options is truly exceptional.

So if you’re looking for a holiday home that offers both great value and a warm welcome, make sure to speak to Lisa – she’s the perfect person to help you find your dream holiday!